Browser Help

Firefox

Desktop & Mobile

  1. Open Firefox, go to Settings > Privacy & Security.
  2. Under Enhanced Tracking Protection, select Custom.
  3. Under Custom uncheck Cookies.

    Safari

    Desktop

    Allow cross-site tracking:

    1. Go to Settings > Privacy
    2. Uncheck Prevent cross-site tracking

    Allow cookies:

    1. Go to Settings > Advanced
    2. Make sure Block all cookies is unchecked

      Mobile

      Allow Cross-Site Tracking:

      1. Go to Settings > Safari > Privacy & Security.
      2. Toggle off Prevent Cross-Site Tracking.

      If you are still experiencing issues, try the following

      • Go to Settings > Safari and tap Clear History and Website Data.

      Google Chrome

      Desktop

      1. In Chrome go to Settings > Privacy and security > Third-party cookies.
      2. Select Allow third-party cookies.
      If you are still experiencing issues, try the following

      • If you're using extensions like Privacy Badger or uBlock Origin, make sure to whitelist our site.

      • Clear cookies:
        1. Go to Settings > Privacy and security > Clear browsing data.
        2. Clear cookies and site data.

      Mobile

      1. In Chrome app go to Settings > Site settings > Third-party cookies.
      2. Select Allow third-party cookies.

          Edge

          Desktop & Mobile

          1. Disable strict tracking prevention:
            1. Open Edge and go to Settings > Privacy, search, and services.
            2. Under Tracking prevention, select Balanced or Basic.
          2. Allow third-party cookies:
            1. In Settings > Cookies and site permissions > Manage and delete cookies and site data, toggle off Block third-party cookies.